As a small business we work hard to ship orders as quickly and efficiently as possible. If you need any shipping accommodations please send us an email PRIOR to ordering so that we have the opportunity to help you the best we can. That being said unless otherwise noted all premade orders will be shipped within 3 business days via USPS first class. Any custom orders will be shipped within 3 business days after the product has been completed and cured properly. In some cases custom orders take up to 3 weeks to design and complete.
*Custom orders require 2 way communication. In the event we do not receive a response during the design period of an order the buyer is subject to an extension of the 3 week completion deadline. This does NOT mean you will not receive your product but it does mean that sometimes we are not able to be productive during the days we are awaiting your response.
Here at Kings Creations we value you as a person AND your business. When using any handmade item please use it with its intended use to prevent injury to you, or your product. In the event there are any issues with your product please reach out immediately so we can find a fair resolution. It is also to be noted that over time inks and resins may lose vibrancy and fade. This is to be expected due to the nature of the materials this is NOT grounds for a refund.
ALL SALES FINAL *In the event that a product is damaged in shipping or otherwise not holding a high quality standard please send us an email to allow us the opportunity to reach a fair resolution.
- Credit / Debit Cards
- Offline Payments
Can I customize my cup with any logo I want?Due to business licensing and copyright laws, all logos being requested on a custom cup are subject to review and rejection by Kings Creations .
Where can I go to locate the KingMe Twitch stream?https://www.twitch.tv/kingme871
How long does it take to receive my order after it's placed?In most cases orders are completed and shipped within two weeks. However we ask that all customers allow for three weeks shipping due to the required feedback between Kings Creations and customer.
What is your refund policy?All sales are final. In the event that a product is damaged in shipping or otherwise not holding a high quality standard please send us an email to allow us the opportunity to reach a fair resolution.
I have a unique order, what do I do?"Send us an email through the custom orders tab located at the top of the page. We will get back to you within 3 business days!